Dr. Colwell and her staff are wonderful. My animals and I have always been shown respect, compassion and have received the best care. I have always been seen on time and I’m never hit with any surprises at check out. My bill is always (privately) detailed and explained thoroughly. If any recommendations are made, there is a very clear estimate, explanation and detailed report given at that time. Which is especially wonderful if your pet isn’t well, sometimes you can forget the small details so it’s always nice to have it in writing. Dr. Colwell will tell you when she has specials coming up and will do her very best to save you money. I could go on about so many wonderful details, but I’ll conclude with what matters to me most. I had to make the extremely hard decision to put my dog down after 15.5 years, which was beyond gut wrenching for me. Dr. Colwell came out to my home with her assistant and explained everything beforehand and during. She was respectful and beyond kind. Her staff through the process leading up to my decision let me cry (sob) and never ever showed any type of judgement. They are truly a professional team and I would recommend them to anyone. I feel very fortunate to have them as part of my team taking care of the pets I love so much.