We appreciate the patience our wonderful clients have shown to us during these stressful and unpredictable times. Like all of you, we are still trying to figure out what this “new normal” looks like at SVC. We continue to keep the health and safety of our clients, staff members, their families and our community our top priority.
At this time, appointments are being scheduled as curbside service ONLY. This means that when you arrive for your pet’s appointment, you’ll call our office phone number to let us know you’re here and what kind of vehicle you’re in. A technician will come out to your car to ask you about your pet before escorting them inside while you stay in your vehicle. After they’ve been examined, the doctor will call you to discuss the findings and/or recommend additional treatments or diagnostics. Our reception team will take your payment information over the phone, and a technician will bring your pet and any paperwork out to you.
We understand that it can be stressful to send your pet into our clinic without you. To combat this, we’ve been trying to take and post some pictures of our patients on our Facebook page to keep owners informed on what goes on while they’re in the building with us. Keep an eye out for your fur babies on our page!
Thank you for your understanding – Sykesville Veterinary Clinic Staff